Shipping & Courier Delivery Policy
Sebastian Siebert Supplements ships with Fastway Couriers and their shipping terms and conditions apply.
These are updated from time to time and can be accessed via their website here.
Please be aware of the delivery and courier policy terms and conditions that have been stipulated below:
- Orders of 25+ units are applicable for FREE delivery.
- Delivery costs are R99.00 (incl. VAT) for orders of less than 25 units.
- Should you wish to use your own courier / delivery service, please communicate this clearly when placing your order. This will be at your expense and collection needs to be arranged between 09h00 - 15h00 Monday - Thursday and between 09h00 - 14h00 on Fridays.
- We use Fastway Couriers and they are not a "same day service" so allow 2-5 working days for delivery. You will be able to track your delivery using a tracking number on their website.
- Please note that we generally send out orders processed before 12:00 on the same day and all orders received after 12:00 are subjected to go out the next day.
- There may be delivery delays during any holiday season or due to certain circumstances such as protest actions, flooding or disruption to transportation services.
- We do not send out orders on weekends & public holidays, so any orders received after 12:00 Friday will go out on Monday.
- We are not responsible for lost or stolen products.
For more information, kindly contact us via email.